Mobile mechanic job management software for plant & on-site repairs

A digger is down on a site an hour away, a customer wants an ETA, and you are already elbow-deep in another machine. When you are the mechanic, the dispatcher and the office all at once, the admin is what slips. Callout360 is mobile mechanic job management software that runs the whole day from your phone.

Sound familiar?

Mobile plant mechanics carry the business around in a van, and usually in their head. That works right up until the day gets busy:

Callouts come in by phone and text while you are under a machine, and the details you meant to write down never make it onto paper.
Your run for the day lives on a scrap of paper and a memory, so a new urgent job throws the whole plan.
Customers keep ringing for an ETA because there is no other way to know where you are.
The repair is done, but the job notes and photos sit on your phone until you get a quiet evening to write them up.
Invoices go out late — or not at all — because raising them means sitting at a desk you rarely see.

Every one of those is time you are not billing, or a customer wondering whether you have forgotten them. On your own, the paperwork is the first thing to fall over.

How Callout360 fixes it

Callout360 gives you one screen for every job, wherever you are working. Log the callout, see your run, update the customer and invoice from site — without a stack of paper or a late night at a desk.

Log the callout, plan your run

Capture the machine, fault, site and contact in under a minute, then see every job for the day in order. When an urgent breakdown lands, you can slot it in without losing track of the rest.

Call logging & dispatch

Keep the customer updated

Send an ETA and progress updates without stopping the job. Notes and photos are logged against the machine as you work, so the write-up is done by the time you close the bonnet.

Customer updates

Invoice from site

Close the job and the record — parts, hours, photos, notes — is ready to invoice before you leave the yard. No late nights writing up, no jobs forgotten, cash in sooner.

Invoicing

With every job in one place, the van becomes the office. You spend the day fixing machines instead of chasing your own paperwork, and nothing falls through the cracks between site and desk. As you take on a second mechanic or a bigger patch, the same system grows with you instead of being outgrown.

Callout360 is built and operated by TNS365, the team that answers out-of-hours breakdown lines for the UK's commercial-vehicle industry. It is mobile mechanic job management software shaped by the real day — callouts, runs, site contacts and on-the-spot invoicing — not a desk-bound tool bolted onto a phone.

Simple, honest pricing

Callout360 starts at £69/mo +VAT with a 14-day free trial. No setup fees, no minimum term — it's a monthly subscription you can cancel any time. Start as a one-man operation and add people as you take on help. See the full pricing breakdown for every tier.

Start your free trial

See exactly how Callout360 works, or read how we help roadside repair agents manage callout work.