News & updates
Product news, launch notes and practical guides on getting the most from Callout360.
How to choose case management software as a roadside repair agent
How to pick case management software that fits breakdown work: judge it on your worst night, the questions to ask vendors, watching total cost, and testing it on real callouts before you commit.
Callout360 is live: breakdown case management for UK roadside teams
Callout360 is live: breakdown case management built for UK roadside teams by TNS365, a 24/7 breakdown ops crew. Cases, dispatch, live customer updates and invoicing, from £69/mo with a 14-day free trial.
Reducing missed and mishandled callouts: a practical checklist
A practical checklist for plugging the leaks that lose you jobs and networks, from clean intake and confirmed dispatch to visible open cases, proof at closure, and a weekly review of near-misses.
Paper job sheets vs digital: what roadside teams actually gain
An honest look at paper job sheets versus digital: what paper still does well, where it quietly costs you in lag and lost proof, and what a connected digital sheet genuinely gains a roadside team.
What is a breakdown case management system (and do you need one)?
A plain guide to what a breakdown case management system is, what it covers from intake to invoice, and the honest signs your whiteboard-and-WhatsApp setup has started costing you jobs and money.