Tyre breakdown dispatch software for mobile fitters

A driver is stood on the hard shoulder with a blown drive axle and a load that needs to be somewhere. The call comes through the network, and your job is to get a mobile fitter with the right tyre to the right place, fast — then prove it happened. Callout360 is tyre breakdown dispatch software built for that pressure.

Sound familiar?

Coordinating mobile tyre fitters across a patch is a logistics problem that most people are still solving with a whiteboard and a phone. The strain is always the same:

A fitment request lands, and you are flicking between a wall planner and a group chat to see which fitter is closest and carrying the right size.
WhatsApp fills up with tyre sizes, locations and "on my way" messages that scroll off the top before the job is done.
The network wants an ETA and a stock confirmation while you are still working out who can take it.
The fitter does the job, but the casing details, tread depths and signature are on a paper sheet that takes a week to reach the office.
Billing the network means cross-checking dockets against memory, and the odd fitment quietly slips through unbilled.

Every gap is a delayed ETA, a paperwork query, or a fitment you did for free. In a network, missed SLAs cost you the next job.

How Callout360 fixes it

Callout360 puts every tyre callout on one screen, from the request to the paid invoice. You dispatch the right fitter, track the job live, and keep the network updated automatically — no wall planner, no lost dockets.

Log the fitment, dispatch the fitter

Capture the vehicle, tyre size, location and network reference in seconds, then send the job to the nearest available fitter with one click. Everyone sees who is assigned and where they are.

Call logging & dispatch

Keep the network updated

Arrival times, tread depths, casing details and photos are logged against the job as the fitter works. The network gets automatic status updates, so the phone stops ringing for progress.

Customer updates

Invoice every fitment

Close the job and the full record — tyres fitted, times, photos, signature — is ready to bill the network. No dockets to chase and nothing left off the invoice.

Invoicing

With every callout in one place, dispatch stops being a memory game. You can see the whole patch at a glance, prove any job on demand, and give the network the response times that keep the work flowing your way. A quiet night shift and a flat-out afternoon run through the same screen, so the picture never depends on who happens to be on the desk.

Callout360 is built and operated by TNS365, the team that answers out-of-hours breakdown lines for the UK's commercial-vehicle industry. It is tyre breakdown dispatch software shaped by the real job — fitters, casings, network references and SLAs — not a generic scheduler bent to fit.

Simple, honest pricing

Callout360 starts at £69/mo +VAT with a 14-day free trial. No setup fees, no minimum term — it's a monthly subscription you can cancel any time. Add fitters, staff and jobs as the patch grows. See the full pricing breakdown for every tier.

Start your free trial

See exactly how Callout360 works, or read how we help roadside repair agents handle network breakdown work.